Chaos appears to reign at British Airways, where hackers stole the details of around 380,000 customer bookings. There have been some poor responses to cyber attacks on major companies in the past, but the airline’s actions in this case could be one of weakest in recent history. Part of this may be because companies are now required by the EU to report cyber attacks within 72 hours, and because information may still be being withheld due to ongoing criminal investigation. Continue reading